Frequently Asked Questions (FAQs)
1. What’s included in the resort fee?
The resort fee covers essential amenities and services that enhance your stay, such as complimentary on-site shuttle service, beach and pool access, use of resort chairs and towels, complimentary parking, and 24/7 security.
2. How much can I save by booking directly with Point Pleasant Resort?
You can save up to 20% by avoiding the service and booking fees typically charged by third-party Online Travel Agencies (OTAs). This saving is immediate and can amount to hundreds of dollars depending on the length and cost of your stay.
3. Are all of your vacation rentals available on all OTA sites?
No. While some of our properties may appear on OTAs, we reserve our best and most exclusive inventory for guests who book directly through the Point Pleasant Resort website or reservations team. Booking direct ensures you have the largest selection of villas and the best rates.
4. Do you offer any special discounts or packages when booking direct?
Yes, we frequently offer seasonal promotions, multi-night stay discounts, and exclusive packages that are only available to guests who book direct. We encourage you to check our "Specials & Discounts" page or call our reservations team for the most current offers.
5. What is the cancellation policy when booking directly with Point Pleasant Resort?
Our direct booking cancellation policy is transparent and guest-friendly. It will be clearly stated at the time of booking. By booking direct, you work with our in-house team who can offer personalized assistance and clarity regarding any changes to your reservation, unlike relying on a third-party intermediary.
          
  
  